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The Mill Creek Library is now offering in-building services

The Mill Creek Library officially opened for in person services on Monday, June 21st. Customers can once again browse the shelves for books and videos, pick up their holds, use public computers the printer/copier/scanner, or bring in a personal laptop and use the library’s Wi-Fi in the building.
Greg Chandra browses the fiction shelves at the Mill Creek Library on June 14 during the library's "soft open" for customers. Photo courtesy of Sno-Isle Libraries.

From a June 21, 2021, Sno-Isle Libraries press release.

After a soft opening on June 14th, the Mill Creek Library officially opened for in person services on Monday, June 21st.

Customers can once again browse the shelves for books and videos, pick up their holds, use public computers the printer/copier/scanner, or bring in a personal laptop and use the library’s Wi-Fi in the building.

Customers at higher risk of coronavirus get priority access to the library, from 10:00 to 11:00 am Monday through Saturday. Click here for more information: Mill Creek Library web page.

Blanche Delaurenti was the first customer through the front doors when the library had its “soft open” on June 14th. She was excited.

“It’s the best event that’s occurred in my life in the past year,” Delaurenti said.

She went on to say, “Of all the government businesses, Sno-Isle Libraries does the best of anything.”

Other first-day customers expressed similar sentiments. They were all glad to be back in the library, searching the shelves for books.

Getting the Mill Creek Library open to customers while providing enough social-distancing space for customers and staff was no easy feat.

Mill Creek Library draws as many customers as the Lynnwood and Marysville libraries so it has a large staff, but the Mill Creek Library is thousands of square feet smaller than either. This presented unique challenges.

Mill Creek Library Manager Darlene Weber said a thorough assessment of the staff and customer spaces inside the library allowed the opening to move forward while meeting social-distance guidelines.

In order to give enough space for staff to work, some of the library’s collection had to go away to make room, including all magazines and all of the library’s CDs. Customers can still browse the Sno-Isle Libraries music collection and CD audiobook collection online and request a hold to pick up at the Mill Creek Library.

When the wheels began turning to resume in-building service at the Mill Creek Library, Weber wanted the library to be open in time for Sno-Isle Libraries' annual Summer Reading Program for children and teens on June 21st. The Mill Creek Library consistently has the highest number of Summer Reading program finishers, she said.

The “soft open” allowed Mill Creek Library staff to address any problems that would affect customers.

Looking around the library as customers browsed and staff restocked shelves for the first time in 15 months, Weber was calm and confident.

“It feels like there’s some normalcy again,” she said.

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