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Fire District 7

Snohomish County Fire District 7 second in nation for EMS customer service satisfaction

Fire District 7 received a customer satisfaction score of 95%. Image courtesy of Snohomish County Fire District 7.

In an effort to seek feedback and improve patient experiences, Snohomish County Fire District 7 started using a third party research service called EMS Survey Team in 2015. The results from their annual report ranked SCFD 7 as second in the nation for customer service satisfaction during emergency medical service calls.

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